Shipping policy

Shipping Policy

At StepFresh, we aim to get your products to you as quickly as possible.

Order Processing: All orders are processed within 1–3 business days.

Shipping Times: Once your order is shipped, delivery typically takes 7–14 business days, depending on your location.

Please Note: Delivery times are estimates and may vary due to factors outside our control, such as carrier delays, public holidays or customs processing. Once your order has been shipped, it is handled by the carrier. If you experience any issues feel free to contact us at support@stepfresh.com.au and we’ll do our best to assist.

Tracking: You will receive a tracking number as soon as your order ships, so you can monitor its progress.

Questions: If you have any questions about your shipment, our Customer Support team is here to help.

info@stepfresh.com.au

support@stepfresh.com.au

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